IT Knowledgebase

Welcome to the Magdalene College IT Support Knowledgebase.

This site is a resource to provide sets of instructions and information relating to IT Systems within Magdalene College.

The IT Office is responsible for all matters relating to the use of the College LAN and provision of computing facilities and support for administrative staff, students and fellows. The IT Office is located in the Lutyens Building (Benson E3) on the West side of the college.

Days Times
Monday – Friday 9am – 5.00pm
Saturday – Sunday CLOSED
Bank Holidays CLOSED

Outside of these hours, for emergency support only, the Porters’ Lodge should be contacted: they will make contact with a member of the IT Office staff.

The IT Office is manned by the following full time staff:

Mark Crane – Head of IT

Usman Zia-Ul-Haq – Systems Administrator

Nick Grange – Windows Systems Administrator

Liam Mason – IT Technician

IT Office staff can be contacted during office hours by telephone on (3)32127, or at the following email address: it-support@magd.cam.ac.uk